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Community Care Access Centres

Established by the Ontario Ministry of Health and Long-term Care, Community Care Access Centres (CCACs) are local agencies that provide access to government-funded home and community services, and long-term care homes.

Community Care Access Centre Services for Seniors

Services that Community Care Access Centres (CCACs) provide to seniors include:

a) Identifying care needs for seniors
b) Exploring the options best suited to each senior’s needs and personal situation
c) Determining a senior’s eligibility for government-funded services and settings
d) Gathering information about providers (home, community support services and residential care) in the surrounding area
e) Finding out how services are delivered
f) Arranging for delivery of government-funded home and community support services
g) Arranging and applying for admission to a long-term care home
h) Getting on the appropriate waiting lists

More information about Community Care Access Centres can be found on the Ontario Ministry of Health and Long-Term Care web site:

NOTE: There is no charge for any professional, personal support or homemaking service provided through a Community Care Access Centre.

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South East Community Care Access Centre

Serving the population of South East Ontario, the South East Community Care Access Centre (CCAC) has offices in Bancroft, Belleville, Brockville, Kingston, Northbrook, Selby and Smiths Falls. More information about the South East CCAC can be found on the South East CCAC web site:

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SouthEasthealthline.ca - South East CCAC Information web site

SouthEasthealthline.ca logo

Launched in December 2012 by the South East Community Care Access Centre, SouthEasthealthline.ca is an innovative web site that puts accurate and up-to-date information about health services at the fingertips of consumers and health care providers across the South East region of Ontario. SouthEasthealthline.ca provides easy access to a reliable source of data, and empowers consumers to find the services they need close to home.

Over 4,000 service listings describe organizations and programs serving people who live in Leeds, south Grenville, south Lanark, Frontenac, Kingston and the Islands, Lennox and Addington, Hastings, Brighton, and Prince Edward County. Users can choose to receive local information first or search the entire South East region.

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South East Community Care Access Centre Office Locations

Bancroft - South East CCAC Office

  • Location: 229 Hastings Street North, Bancroft [Link to map]
  • Phone: (613) 332-2444

Belleville - South East CCAC Office

  • Location: 470 Dundas Street East, Belleville [Link to map]
  • Phone: (613) 966-3530

Brockville - South East CCAC Office

  • Location: 555 California Avenue, Unit #1, Brockville [Link to map]
  • Phone: (613) 283-8012

Kingston - South East CCAC Office

  • Location: 1471 John Counter Boulevard, Suite 200, Kingston [Link to map]
  • Phone: (613) 544-7090

Northbrook - South East CCAC Office

  • Location: 12309 Highway #41, Northbrook [Link to map]
  • Phone: (613) 336-8310

Selby - South East CCAC Office

  • Location: 114 Pleasant Drive, Selby [Link to map]
  • Phone: (613) 388-2488

Smiths Falls - South East CCAC Office

  • Location: 52 Abbott Street North, Unit 1, Smiths Falls [Link to map]
  • Phone: (613) 283-8012

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Other Ontario Community Care Access Centres

There are 14 Community Care Access Centres (CCACs) serving Ontario which match the geographic boundaries of the 14 Local Health Integration Networks (LHINs).  For more information about Ontario Community Care Access Centres (CCACs), please follow the link below to the Ontario CCAC web site:

To view a map showing the geographic boundaries of all 14 Ontario Community Care Access Centres (CCACs), please follow the link below to the Ontario CCAC web site:

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